Terms of service

Welcome to Fiber Luxe Salon! By accessing our website, booking appointments, or using our services, you agree to comply with the following Terms of Service. Please read these terms carefully before proceeding.

Appointment Booking:

  1. You can book appointments through our website, phone, or in-person. Appointments are subject to availability.
  2. Late Arrivals: We strive to provide timely services to all clients. If you arrive late for your appointment, we may need to reschedule or modify the service to fit within the allocated time.

Cancellation and No-Show Policy:

  1. Cancellations: To cancel or reschedule an appointment, please provide at least 24 hours notice. Failure to do so may result in a cancellation fee.
  2. No-Shows: If you fail to show up for a scheduled appointment without prior notice, you may be subject to a no-show fee.

Services:

  1. Our services are provided by skilled professionals. However, the outcome of services can vary based on individual preferences and hair/skin types.
  2. Service Modifications: If you are not satisfied with the service provided, please notify us within 24 hours. We will address your concerns and schedule a complimentary follow-up appointment if necessary.

Payment and Refunds:

  1. Payment is due at the time of service. We accept various payment methods, as indicated on our website and in-salon.
  2. Refunds: Refunds for services will be granted only in exceptional circumstances and will be processed based on the discretion of Fiber Salons management.

Safety and Hygiene:

  1. Our salon adheres to strict hygiene and safety protocols. Clients are expected to follow salon rules and guidelines to ensure a safe environment for all.
  2. Health Conditions: If you have any health conditions, allergies, or sensitivities, please inform us before your appointment to ensure your safety and comfort.

Changes to Terms of Service: We may update these Terms of Service from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website.

Contact Us: For any questions or concerns regarding our Terms of Service, please contact our customer service team at fiber@fibersalons.com.

Thank you for choosing Fiber Salons. We look forward to providing you with exceptional service and a memorable grooming experience.

Note: These Terms of Service are subject to change without prior notice. It is recommended to review these terms periodically.